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FAQ

Get Answers to Your Questions

  • Is Goddess Gabby Boutique black owned?
    Yes Goddess Gabby Boutique is owned by an African American and her Nigerian husband team- Gabrielle and Ajibola Tijani
  • Are the items at Goddess Gabby Boutique true to size?
    Yes, at Goddess Gabby Bout 2, we take great care to ensure that our items are true to size. We believe that every person deserves to feel comfortable and confident in their clothing, and that starts with a proper fit. Our team carefully selects and designs each piece with a focus on quality and fit, so you can feel confident about selecting your true size when shopping with us. If you ever have any questions about sizing or need assistance, our knowledgeable and friendly staff are always here to help guide you to the perfect fit.
  • Do you allow returns and exchanges at Goddess Gabby Boutique?
    Yes, we understand that sometimes clothing items may not fit perfectly or meet your expectations. At Goddess Gabby Boutique, we want you to love your purchases, so we gladly accept returns and exchanges within 30 days of the original purchase date, as long as the item is in its original condition with tags attached. We offer store credit for returns and exchanges, and we do not issue refunds. Additionally, all sale items are final sale and are not eligible for return or exchange. Our goal is to ensure that you are completely satisfied with your shopping experience at Goddess Gabby Boutique, and we are happy to help you find the perfect outfit or accessories.
  • How quickly do you respond to emails?
    At Goddess Gabby Boutique, we pride ourselves on providing excellent customer service, including prompt responses to all inquiries. Our team is committed to answering emails within 24 hours of receipt, Monday through Friday. If you have any questions or need assistance with your order, please don't hesitate to reach out to us at [email address]. We're here to ensure that your experience with Goddess Gabby Boutique is seamless and enjoyable.
  • Can we pick up locally?
    Yes, at Goddess Gabby Boutique, we offer local pickup options for our customers. When placing an order online, simply select the local pickup option at checkout. Once your order is ready for pickup, you will receive an email notification with further instructions on our pickup location and hours. We are committed to providing a convenient and personalized shopping experience, and local pickup is just one of the many ways we strive to cater to our valued customers.
  • What if I put the wrong shipping information for my order at Goddess Gabby Boutique?
    If you have provided incorrect shipping information for your order, please contact us as soon as possible at Goddess Gabby Boutique. We will do our best to update the shipping details before your order is dispatched. However, we are not responsible for incorrectly entered shipping addresses. Please make sure all shipping and billing information is accurate prior to placing the order.
  • Do you offer wholesale?
    We aren't currently offering wholesale at this time, however, you can email us at info@goddessgabby.com for bulk pricing.
  • How long does it take to ship out items from Goddess Gabby Boutique
    At Goddess Gabby Boutique, we strive to process and ship out orders as quickly as possible. Once an order is placed, it typically takes 1-2 business days for our team to fulfill the order and prepare it for shipment. After that, the shipping time will depend on your chosen shipping method and your location. We offer standard shipping, which usually takes 3-5 business days, and expedited shipping, which can take 1-2 business days. Please note that shipping times may vary during peak seasons or promotional periods. Rest assured, we work hard to get your fashionable items to you in a timely manner so you can enjoy them as soon as possible. If you have any specific shipping inquiries or need assistance with your order, feel free to reach out to our customer service team for personalized support. Thank you for choosing Goddess Gabby Boutique for your fashion needs.
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